Privacy policy

Introduction

At Whole Again, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (wholeagain.us) or make a purchase from us.

By using our site and services, you agree to the collection and use of information in accordance with this policy. We will never use or share your information with anyone except as described in this Privacy Policy.

What Information We Collect

Information You Provide to Us: Contact information (name, email, phone, shipping and billing address), account information (username, password, preferences), order information (products purchased, payment information, order history), and communication information (messages sent through contact forms, email, or customer service).

Information Automatically Collected: Device information (browser type, IP address, device type, operating system), usage data (how you interact with our site), location information (general location based on IP address), and cookies and similar technologies.

How We Use Your Information

Processing and fulfilling your orders, communicating with you about your orders and account, providing customer support, improving our website and products, sending marketing communications with your consent, preventing fraud, and complying with legal obligations.

Cookie Policy

We use essential cookies (required for basic site function), functional cookies (remember your preferences), analytical cookies (help us understand visitor behavior), and marketing cookies (relevant products and promotions). You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

How We Share Your Information

Service providers (payment processors, shipping companies, email service providers), business partners, legal requirements, and business transfers (merger, acquisition, or sale of assets). We do not sell your personal information to third parties.

Data Security

We implement strict security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100 percent secure.

Your Rights

You may have the right to access, correct, or request deletion of your information, opt out of marketing communications, request data portability, and lodge a complaint with a supervisory authority. To exercise these rights, contact us at support@wholeagain.us.

Marketing Communications

You can opt out of promotional emails at any time by clicking the unsubscribe link or contacting us directly.

Third Party Services

Our website may contain links to third party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

International Users

If you are accessing our website from outside the United States, your information may be transferred to and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy and updating the "Last updated" date.

Contact Us

Email: support@wholeagain.us
Website: wholeagain.us

By using our website, you acknowledge that you have read and understood this Privacy Policy.